imaju88 Privacy Policy

1. Who We Are

imaju88 operates the online gambling platform accessible at imaju88.club (the "Platform"). Throughout this Privacy Policy, references to "imaju88", "we", "us", or "our" refer to the imaju88 platform operator. References to "you", "Member", or "User" refer to any individual who registers an account on, visits, or interacts with the imaju88 Platform.

imaju88 acts as the data controller in respect of personal data collected directly through the Platform in connection with account registration, identity verification, payment processing, and customer support. In respect of personal data processed by third-party game studios, payment processors, and analytics providers operating on the Platform, those third parties act as independent data controllers or processors pursuant to their own privacy policies.

For all privacy-related enquiries or to exercise your data rights, please contact imaju88 at [email protected]. All written privacy requests should be clearly marked "Data Privacy Request" in the subject line.

2. Personal Data We Collect

imaju88 collects the following categories of personal data in connection with the operation of the Platform and provision of gambling services to Malaysian and international Members:

imaju88 does not collect full payment card numbers. Where card-based payment methods are processed, this is handled directly by certified PCI-DSS compliant payment processors, and imaju88 receives only tokenised or masked references.

3. How We Collect Your Data

imaju88 collects personal data through the following means:

3.1 Direct Collection

Data provided directly by you when you register an account on imaju88, complete identity verification, make a deposit or withdrawal request, contact imaju88 customer support, respond to promotions, or set responsible gaming preferences in your account settings.

3.2 Automated Collection

Technical and usage data collected automatically when you access or use the imaju88 Platform, including through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, session data, and in-platform behaviour patterns. See Section 8 (Cookies & Tracking) for further detail.

3.3 Third-Party Sources

imaju88 may receive data about you from third-party identity verification providers used to fulfil KYC obligations, payment processors used to process your deposits and withdrawals, fraud prevention and sanctions screening services, and analytics service providers. Data received from these sources is used solely in accordance with this Privacy Policy and applicable data sharing agreements.

4. Purpose & Legal Basis for Processing

imaju88 processes your personal data only where there is a lawful basis for doing so. The primary bases and purposes are set out below:

• Contract Performance: Processing necessary to perform the Member Agreement — including account creation, bet settlement, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, age verification obligations, sanctions screening requirements, and any reporting obligations imposed by applicable international gaming authority frameworks.
• Legitimate Interests: Processing for fraud prevention, security monitoring, platform abuse detection, responsible gaming programme operation, and internal analytics for product improvement — where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications (promotional emails, SMS offers) where you have provided explicit opt-in consent. You may withdraw this consent at any time via your imaju88 account settings or by contacting support.

5. Data Sharing & Disclosure

imaju88 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

5.1 Service Providers

Third-party processors engaged by imaju88 to provide services including identity verification and KYC processing, payment processing (including Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, and other payment partners), customer support platform providers, cloud hosting and infrastructure providers, fraud detection and cybersecurity services, and data analytics services.

5.2 Game Studios

Licensed game studio partners (including but not limited to Pragmatic Play, PG Soft, Evolution Gaming, SA Gaming) may receive certain technical and session identifiers necessary to authenticate your access to their games within the imaju88 platform environment. These studios operate under their own data processing agreements and applicable gaming licence obligations.

5.3 Regulatory & Legal Authorities

imaju88 may disclose personal data to regulatory bodies, law enforcement agencies, courts, or governmental authorities where required by applicable law, court order, or regulatory direction — including in connection with AML investigations, fraud prevention, or enforcement of applicable international gaming authority requirements. imaju88 will, where legally permitted, notify the affected Member of any such disclosure.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the imaju88 business, Member personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations. imaju88 will notify affected Members of any such transfer in advance where practicable.

6. International Data Transfers

6.1 The imaju88 Platform and some of its service providers operate infrastructure located outside Malaysia. As a result, your personal data may be transferred to, stored in, and processed in jurisdictions other than Malaysia.

6.2 Where such international transfers occur, imaju88 takes appropriate measures to ensure that your personal data receives a level of protection consistent with applicable data protection standards, including through the use of contractual safeguards with international service providers.

6.3 By registering an account and using the imaju88 Platform, you acknowledge and consent to the potential transfer of your personal data to international jurisdictions as described in this section.

7. Data Retention

7.1 imaju88 retains personal data for as long as your account remains active and for a reasonable period thereafter, consistent with applicable regulatory retention requirements.

7.2 Financial transaction records, KYC verification documents, and AML-related data are retained for a minimum period of five (5) years following account closure, in compliance with applicable anti-money laundering regulatory requirements. This retention period may be extended where records are subject to active investigation or legal proceedings.

7.3 Customer support communications and complaint records are retained for a minimum of three (3) years following resolution, to enable dispute review and quality assurance.

7.4 Technical and usage data collected via cookies and analytics tools is retained for shorter periods as specified in Section 8 and the imaju88 cookie settings interface.

7.5 Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.

8. Cookies & Tracking Technologies

imaju88 uses cookies and similar technologies on the Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function — including login session authentication, security tokens, and load balancing. These cannot be disabled without preventing access to the Platform.
• Functional Cookies: Store your Platform preferences, such as language settings, preferred betting view layout, and responsible gaming tool configurations.
• Performance & Analytics Cookies: Collect aggregate, anonymised data about how Members use the imaju88 Platform to help us improve page performance, navigation flows, and product features.
• Security Cookies: Assist in fraud detection, bot prevention, and session integrity monitoring.

imaju88 does not use third-party advertising or cross-site tracking cookies for the purpose of serving external advertising on third-party websites.

9. Your Data Rights

Subject to applicable law and certain limitations specific to regulated gambling operations, you have the following rights in respect of your personal data held by imaju88:

• Right of Access: You may request a copy of the personal data imaju88 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. Basic contact details can be updated directly in your imaju88 account settings.
• Right to Erasure: You may request deletion of your personal data in certain circumstances. Note that this right is subject to our legal obligation to retain data for AML, KYC, and regulatory purposes as described in Section 7.
• Right to Restrict Processing: You may request that imaju88 limits how your data is used in certain circumstances, for example during a dispute about data accuracy.
• Right to Data Portability: You may request a machine-readable copy of personal data you provided to imaju88 where technically feasible.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. You may withdraw marketing consent at any time via your account settings.

To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Privacy Request". imaju88 will acknowledge your request within 5 business days and respond within 30 days. Identity verification may be required before imaju88 processes any data rights request.

10. Children's Privacy

10.1 The imaju88 Platform is strictly for individuals aged 21 and above. imaju88 does not knowingly collect personal data from individuals under the age of 21.

10.2 If imaju88 discovers that personal data has been collected from an individual who is under 21 years of age, that account will be immediately closed, all associated data deleted (subject to any retention obligations required for regulatory reporting of underage access incidents), and any deposits returned subject to verification.

10.3 If you are a parent or guardian and believe a minor under your care has accessed the imaju88 Platform or provided personal data to imaju88, please contact us immediately at [email protected].

11. Security Measures

11.1 imaju88 implements technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• HTTPS / TLS encryption for all data transmitted between your device and the imaju88 Platform;
• Encryption at rest for sensitive data fields including identity documents and financial records;
• Access controls limiting internal data access to authorised personnel on a need-to-know basis;
• Multi-factor authentication for administrative system access;
• Regular security audits and penetration testing of the Platform infrastructure;
• Intrusion detection and 24/7 security monitoring of the imaju88 platform environment.

11.2 No security system is impenetrable. In the event of a data breach that poses a material risk to your rights, imaju88 will notify affected Members and relevant authorities in accordance with applicable data breach notification obligations.

12. Third-Party Links & Services

The imaju88 Platform may contain references to third-party services (such as payment providers and game studios) whose own privacy practices govern the data collected through those services. imaju88 is not responsible for the privacy practices of these independent third parties. We encourage you to review the privacy policies of any third-party service providers you interact with in connection with your use of imaju88.

13. Amendments to This Privacy Policy

13.1 imaju88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last updated" date at the top of this Policy will be revised accordingly.

13.2 Where changes are material, imaju88 will notify Members via email to the registered address or via a prominent notice on the Platform prior to the changes taking effect. Continued use of the imaju88 Platform following notification of a material change constitutes acceptance of the revised Privacy Policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or imaju88's data processing practices, please contact us through the following channels:

• Live Chat: Available 24/7 via the imaju88 Platform — fastest response for account-related privacy queries.
• Email: [email protected] — for formal data rights requests, written notices, or detailed privacy enquiries. Please include "Data Privacy Request" in the subject line. Response within 5 business days.

imaju88 is committed to addressing all privacy queries professionally and in good faith, consistent with our obligations under applicable data protection standards and international gaming authority requirements.